Privacy Policy

FLARE.SOCIAL (“we”, “us”, or “our”) operates flaresocial.in and provides social media management services for local businesses. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.

By using this website or engaging our services, you agree to the practices described in this policy. If you do not agree, please do not use the site or share your information with us.

Information you provide: When you fill out forms, book a strategy call through Calendly, email us, or message us, we collect details such as your name, email address, phone number, business name, and any details you share about your business goals.

Content and account access: To deliver services, we may, with your explicit consent, access your social media accounts (such as Instagram) to create, schedule, and publish content. We only use authorized permissions and tools, and we never ask for or store your account passwords.

Usage data: We may automatically collect limited technical information such as your IP address, browser type, device type, pages visited, and referral source to understand how the site is used and to improve it.

Cookies: We use cookies and similar technologies for analytics and to improve your browsing experience.

We use the information we collect to provide and manage our services, including creating and publishing content on your accounts, communicating with you about projects and progress, responding to enquiries, scheduling calls, and sending invoices or payment-related communication.

We also use aggregated and anonymised data to improve our website and services, and we may use your details to send occasional updates about our services, which you can opt out of at any time.

All content, posts, and creative assets produced for your business remain your property unless agreed otherwise in writing. We may use anonymised or client-approved work samples in our portfolio and case studies, and we will always seek your consent before featuring your brand.

We do not sell, rent, or trade your personal information to anyone.

We may share your information only with trusted service providers who help us operate (such as hosting providers, analytics tools, scheduling and communication platforms, and payment processors), under obligations to keep it confidential.

We may disclose information where required by law, regulation, or legal process, or to protect the rights, property, and safety of our business, our clients, or others.

If our business is acquired, merged, or sold, your information may be transferred as part of that transaction.

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your information only for as long as necessary to provide our services, fulfil the purposes described in this policy, or comply with legal and accounting obligations. When information is no longer needed, we delete or anonymise it.

You may request access to, correction of, or deletion of your personal information at any time. You may also withdraw consent for marketing communication, or ask us to stop processing your data.

To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within a reasonable timeframe.

Our website and communications may link to third-party services such as Instagram, Calendly, and Google Analytics. These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review them.

Our website and services are intended for business users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, reach out to us at hello@flaresocial.in or book a call directly via our website.